Category Archives: Confrontation

Handling Put-Downs at Work

Posted on October 28, 2014 by Kathleen Kelley Reardon

I’ve been traveling the last few weeks, but back to home base.  My latest blog on Big Think takes a look at how to deal with put-downs.  Most of us drive home many days of each year thinking about what … Continue reading →

Posted in Comebacks, Confrontation, Dust Ups, Gotcha!, Uncategorized | Leave a comment

Persuasion Shortcut Using The ACE Method

Posted on May 1, 2014 by Kathleen Kelley Reardon

Today’s blog on Big Think, is “A Shortcut to Successful Influence” using the ACE Method, which I originally described in my first book, Persuasion in Practice.  There are a host of skills required to be an effective persuader.  Sometimes we … Continue reading →

Posted in "Leaning in" -- Asserting yourself, Confrontation, Influence, Leadership | Leave a comment

Women Need To Share More War Stories

Posted on April 24, 2014 by Kathleen Kelley Reardon

I’ve been thinking a lot about this lately.  It’s one of the primary reasons why we’re stuck in the pay inequity, slow-promotion-to-the-top situation that has little to do with whether we have babies or not and more to do with … Continue reading →

Posted in Confrontation, Politics, Tutorials for Women | Leave a comment

The Pros and Cons of Gossip

Posted on March 2, 2013 by Kathleen Kelley Reardon

Sharing here a Harvard Business Review blog by Amy Gallo on gossip.  It’s one of those facts of life.  There are some useful comebacks here, too, for when you don’t want to be manipulated into being part of someone else’s … Continue reading →

Posted in Bullying, Confrontation, Uncategorized | Leave a comment

Getting Too Wrapped Up in Negativity

Posted on August 21, 2012 by Kathleen Kelley Reardon

I recently wrote back to a “ponderer” who shared with me some issues that would surely be difficult to remove from anyone’s mind.  It just so happens that this week I’d been thinking about how much our comebacks are influenced by … Continue reading →

Posted in Comebacks, Confrontation, Emotional Comebacks | 2 Comments

Rush Limbaugh’s Verbal Camouflage “Apology” Not An Apology At All

Posted on March 4, 2012 by Kathleen Kelley Reardon

What is a sincere apology?  We’ve all received them.  We’ve all given them.  The real ones are sincere in word and expression.  When “I’m sorry” is accompanied by a defensive speech, it is not an apology.  Tagging on those words … Continue reading →

Posted in Bullying, Confrontation | Leave a comment

Pivotal Moments That Change our Lives

Posted on September 29, 2011 by Kathleen Kelley Reardon

Today I  shared with a writer one of the pivotal moments in my life.  We all have them – those times when someone, usually more senior, says something that causes us to reflect and to change.  For me it was … Continue reading →

Posted in Choice Points, Confrontation | 1 Comment

Taunting and Verbal Sparring — Are They Not Your Style?

Posted on April 21, 2011 by Kathleen Kelley Reardon

Perhaps you listened to Here & Now on PBS today.  Professor Gary King of Harvard University was interviewed.  In a study involving 64,000 congressional press releases, he and his team discovered that our representatives taunt 27% of the time.  He … Continue reading →

Posted in Comebacks, Confrontation, Gotcha! | 1 Comment

Short-Cut Method To Long-Term Influence

Posted on April 19, 2011 by admin

In my persuasion writing, I introduced a method of formulating persuasive responses called The ACE Model.  Persuasion research indicates that most rational attempts to influence appeal to appropriateness, consistency or effectiveness of an action.  Appropriateness appeals focus on whether what … Continue reading →

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What are Comebacks? Why do You Need To Have a Repertoire?

Posted on January 14, 2011 by Kathleen Kelley Reardon

I’ve wondered at times lately whether the title of our new book throws people off. Comebacks are viewed by some as quips rather than what to say in difficult situations. The broader definition of comebacks includes long and short ways … Continue reading →

Posted in Choice Points, Confrontation, Leadership | Leave a comment