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Category Archives: Comebacks
Radio Interview – Bill Kearney, Concord NH WKXL
This interview was a really good one because Bill had clearly read Comebacks at Work. He asked great questions, so I thought I’d share the interview with you along with some additional ideas. Click here to listen to the interview. … Continue reading
Posted in Choice Points, Comebacks, Confrontation
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Why Republicans Get To Cry — continued
On “Huffington Post” today, I posted a blog: Why Republicans Get To Cry. The main point in that blog is that what seems to not be strategic often is exactly that. Otherwise, you have to wonder why John Boehner is … Continue reading
Posted in Choice Points, Comebacks, Emotional Comebacks, Politics
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More social — bigger brain
That’s what this research indicates. And more interesting still is that the more social we are as we get older, the lower the risk of dementia. But what if your communication isn’t gratifying? What if it causes more stress than … Continue reading
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Responding to Deception — A Short Analysis
Here are a few thoughts on dealing with deception. For those of you dropping by from my response to Robert Reich on Huffington Post, the levels of deception are what may interest you most. How far has Washington gone with … Continue reading
The Next Time You’re Labeled
Words are weak vehicles of meaning. We often speak before considering this. So, when others label us, we often neglect to respond with a word we consider more accurate. Look at this list below. Notice how two words can describe … Continue reading
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Comebacks for Leaders
Three of the primary characteristics of an effective leader are expertise, conviction and trustworthiness. How can any of these be conveyed without effective communication? They can’t. Continue reading
A Tip For Being 75% Responsible For How People Treat You
As you may have read in yesterday’s post on choice points, each comment or expression we make influences the options of people with whom we’re communicating. If we say, “How are you?” to someone and keep walking, she knows that … Continue reading
The Critical Issue of Choice Points
When conflict is nearly inevitable, choice points in an interaction become critical. Knowing how to identify choice points and direct the conversation away from confrontation is a valuable comebacks skill. Continue reading
Handling “Verbal Smackdowns”
Over at Anita Bruzzese’s site is an article she wrote for USA Today online. The cartoon and her story of her own family’s code word for those “wish-I’d-said” moments that Chris and I write about is well worth the read. … Continue reading
Comebacks for the President
When I mention that we’re at least 75% responsible for how people respond to us, that goes for presidents too. Where’s the passion? Continue reading