Category Archives: Comebacks

Customer Comebacks: When They Say It Can’t Be Done

Posted on November 17, 2010 by Kathleen Kelley Reardon

When they tell you “There’s No Way,” they’re usually wrong. Often there’s a way around such situations. It’s a matter of learning the ropes. Continue reading →

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The Impact of Technology on Teens’ Self Images

Posted on November 15, 2010 by Kathleen Kelley Reardon

What we see ourselves doing influences who we think we are. As young people rationalize what they write on social media, they formulate attitudes about themselves. Continue reading →

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More on Subtle Mentors and Not Being Predictable

Posted on November 14, 2010 by Kathleen Kelley Reardon

Over at Huffpo “ohmercy” replied to my blog by suggesting that perhaps the president should wear a WWHD bracelet — What Would Hillary do?”  I’m sure that didn’t please some people, but there is a good suggestion in there.  I … Continue reading →

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A Look At Two Comeback Types On The R-List

Posted on November 13, 2010 by Kathleen Kelley Reardon

For those who are often stumped when a comeback is needed, we developed the R-List. It’s ten ways of responding to people who put you on the spot.  Each begins with an “R” which helps remember them.  The list isn’t … Continue reading →

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Got a Little Testy Today

Posted on November 12, 2010 by Kathleen Kelley Reardon

I got a little testy today over at Huffington Post with the blog, “Could This Be ‘Learning On The Job’?”  But the president doesn’t seem to have a repertoire of comebacks for the kinds of bullies he deals with in … Continue reading →

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If The President “Caves” on Tax Cuts

Posted on November 11, 2010 by Kathleen Kelley Reardon

Rather than look at this from one or another political vantage point, let’s just look at the subject as  ones like it are discussed in Comebacks at Work.  To understand people and how to respond to them, it’s important to … Continue reading →

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More on The Perils of Compromise

Posted on November 10, 2010 by Kathleen Kelley Reardon

Compromise is discussed in my blog on Huffpo today.  The comments people are posting ins response are quite interesting and worth reading.  It’s a good discussion and one we need to have. The word “compromise” is being bandied about Washington … Continue reading →

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Obama On Sixty Minutes: Giving Ground All The Way

Posted on November 8, 2010 by Kathleen Kelley Reardon

In my blog featured at Huffpo today, Waiting for Obama,  I expressed significant concerns about his communication on “60 Minutes” Sunday.  If we were to map out the president’s responses in terms of what communication experts call one-up and one-down … Continue reading →

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Is There Any Such Thing as a Comeback Natural?

Posted on November 5, 2010 by Kathleen Kelley Reardon

November 4, 2010 Today on Brainstormin’ with Bill — Billy “The Brain” Frank’s show on KKZZ radio out of Ventura, California — we talked about whether some people are comeback “naturals.” It does seem that way when you meet people who have a … Continue reading →

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Joseph Cooper Show, NPR Radio, South Florida

Posted on November 4, 2010 by admin

COMEBACK TIP Today’s interview with Joseph Cooper raised some really good comeback questions. For example, what do you say to a micromanager boss driving your crazy? Instead of a comeback that he or she might take personally, why not focus … Continue reading →

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