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Category Archives: Dust Ups
More on Disagreeing Without Being Disagreeable
I posted today on Big Think about a process from my book, It’s All Politics (PURRR) that can help avoid reacting rather than responding, especially at work. Often many of us say what we don’t mean, speak before we think, … Continue reading
Posted in Choice Points, Dust Ups, Politics, Uncategorized
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Managing Emotional Outbursts and Leaks
Have you ever cried at work? Have you shouted at a boss or co-worker? Have you lost your cool? It’s rare to find a person who wouldn’t like a redo on an emotional moment or period in his or her … Continue reading
Posted in Dust Ups, Emotional Comebacks, Uncategorized
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Handling Put-Downs at Work
I’ve been traveling the last few weeks, but back to home base. My latest blog on Big Think takes a look at how to deal with put-downs. Most of us drive home many days of each year thinking about what … Continue reading
Posted in Comebacks, Confrontation, Dust Ups, Gotcha!, Uncategorized
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The Holiday Gift of No Arguments and How To Pull That Off
We’re entering the season of URPs or UREPs if it helps to remember the “E” for episodes (Unwanted repetitive episodes) in our conversations. As you may have read in The Secret Handshake and It’s All Politics and in the story … Continue reading
Posted in Choice Points, Comebacks, Dust Ups, Uncategorized
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A Few Romney-Gingrich Debate Comebacks Lessons
Last night former Speaker of the House, Newt Gingrich, attempted to undermine Governor Mitt Romney’s claim that as a businessman he’s better suited to be president in these harsh economic times. Romney’s implication is that he is not a career … Continue reading
Posted in Choice Points, Comebacks, Dust Ups
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What Do You Say When People Let You Down?
We’ve all been there. Someone you’ve helped whenever he or she needed it just couldn’t do a small thing for you. Perhaps you’ve tortured yourself over the disappointment or you flown into a rage. Either way, you’re the one who … Continue reading
Posted in Dust Ups, Uncool
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Are The Red Sox Suffering from Political Pathology?
You’ll rarely find me writing about baseball, though I love the game. But here it goes. I would be truly surprised if the Red Sox aren’t suffering from an increasing case of pathological politics. If you’ve read Comebacks at Work … Continue reading
Posted in Dust Ups, Leadership, Politics
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Short-Cut Method To Long-Term Influence
In my persuasion writing, I introduced a method of formulating persuasive responses called The ACE Model. Persuasion research indicates that most rational attempts to influence appeal to appropriateness, consistency or effectiveness of an action. Appropriateness appeals focus on whether what … Continue reading
Posted in Comebacks, Confrontation, Dust Ups
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Is Texting/Technology Making Us Less Able to Respond On Our Feet?
Email and texting are great, but when we stop observing how things are said, we’re working with about half the information we need. Relationships and even jobs can be put at risk. Continue reading
Posted in Comebacks, Dust Ups
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